Novelty. Hassle-free.
Novelty makes good living easy—in every possible way. Our furniture fits every budget. It can be ordered from the couch and delivered to your door. And you can chat to our friendly customer team 24/7. Good design belongs to everyone.
"DELIVERY TRANSIT TIME ADVISORY "
Same-Day Delivery (within selected VIC metro)
Large orders and bulky items such as sofas and bed frames are temporarily on hold until further notice. Orders will still be dispatched within 24 hours from the order date, but the delivery transit time may take an additional 3-5 business days.
Our Shipping Values
Here at Novelty, we offer nationwide express shipping.
Free & Fast metro shipping
Free shipping to most metro areas Australia-wide.
Express shipping
Proud record of average 80% next day delivery to most metro areas.
Real time tracking
Consistent SMS & Email notification to track delivery events across all carriers.
Check your delivery area
Our products are under warranty so you can shop without worry.
Delivery FAQ
Shipping cost vary based on the item weight, dimension, and your post code. To check the shipping fee, simply enter your post code on the product cart or delivery page. It provides information if we deliver in that area, and the shipping cost.
We’ll keep you posted all way through! After you order, you will be receiving an order confirmation from us. Please allow 24 hours for the orders to processed and dispatched. Once your order is processed, you will receive an email and an SMS with a tracking number. Another email will be sent, so you can track the delivery status of your order. To make sure you don’t miss your order, you will receive an SMS or an email when the order is on its way and another notification once the item is delivered at your doorstep.
All orders are processed within 3-5 Days. However, our dispatching facility operates from Monday-Friday 9 AM - 5 PM. If you order on a Friday, it will be dispatched within next 3-5 days. Dispatch is when the item(s) are collected by our delivery partner from our warehouse. From dispatch, transit times may vary depending on location. Please refer to the estimated transit times below.
Dispatched within 24 hours (1 Business Day) Expected delivery time: 1-11 business days (Monday-Friday) depending on location upon dispatch Vic Metro 3-5 Business Days Victoria Regional 3-9 Business Days NSW Metro 3-8 Business Days NSW Regional 3-10 Business Days QLD 3-10 Business Days SA 3-10 Business Days ACT 3-10 Business Days WA 5-11 Business Days TAS 5-11 Business Days NT 5-11 Business Days First scan will appear on the tracking tool once your orders reach the courier’s depot: VIC, ACT, TAS and NT – First scan event appears on the 1st or 2nd day after collection NSW and SA – First scan event appears on the 2nd day after collection QLD – First scan event appears on the 3rd day after collection. WA – First scan event appears on the 3rd day after collection. For Non- lifely Products: Eco Home: 7 business days Olivia Shayn: 15 business days Note: We work hard to process all orders as quickly as possible and we will generally send an email to let you know when your order has been dispatched or if we anticipate delays.